It is so easy to preserve your heritage with our system, but we want to make sure that you know step-by-step how it is done so you have the best experience. We also want to help you write your story the way you want to and also make sure you know how to use your account. Click here to watch a tutorial on how to create a free Heritage Makers account.
How to make a project
There are a variety of ways to get started, but here are the basic steps you'll take to make your project:
* Upload photos to your account
* Start a new project
* Publish your project when you're done
* Receive your project in the mail
For more information on how to sign up for a webinar class that shows you step by step how to create your project, click here.
Guide to Storybooking™
Now that you know the basic mechanics of finishing a project, how do you write your story? We have wonderful online guides that can help you capture your memories
in writing. Story Maps and Story Steps are available on the My Studio page under Story Center.
My Heritage Studio
Your Heritage Studio is where it all happens. You can continue or start a new project, browse the Template Gallery, update your account information, look at your order history and more.
* My Projects - This is where you start a new project, continue with your unfinished projects and view your completed projects.
* My Photos - You can add photos to your account and view existing albums and photos.
* Template Gallery - Choose from hundreds of beautiful pre-designed templates to help you get started.
* My Account - You can place a new publishing order or view your order history, change your password, update your personal information and view your publishing
points.
* My Business - For Heritage Consultants, you can go to your Virtual Office, edit your consultant website, and view your customers' credits and memberships.
* You can also manage your membership from your Studio Account.
Additional Help
To help you with your storybooking, you have a personal Heritage Consultant who will help answer questions and help you create the projects you want to make. Along with your personal consultant, you also have their upline leader to support you. Contact me (Heather Godley) by visiting my Contact Page.
Site Requirements
To make your experience on the website as enjoyable as possible, you'll need to make sure that your computer fits a few requirements. For information on how to ensure that your computer is set up correctly. See Question #10 above: click here.
If you would like to use photos in your projects, you will first need to upload them to a "Photo Album" in your account. The Photo Album is simply the place that your photos are stored so that you can use them in your projects. Make sure your file is saved in JPEG (for basic or Premier members) or PNG (Premier members only) format. The photos you upload should be no larger than 4800 pixels in either direction, or 10 MB total. You have the option to upload your photos inside or outside of the Studio Editor. If you are working on a project within the editor, you have the ability to upload photos and work on your project at the same time! Click here to watch a tutorial on how to upload your photos within the studio editor.
1. Log in to your account.
2. Click on My Photos in the top menu bar.
3. Select an existing album within a folder, or create and name a new album to upload photos into.
4. Select Add More Photos.
5. In the pop-up window that appears, find the photos where they are stored on your computer.
6. Select the photos you would like to upload. You can select multiple photos by holding down Ctrl or Shift while
you click on them.
7. Click Open, and the upload process will begin.
8. The upload process may take several minutes.
9. When those photos have finished uploading, you may choose to add more photos following this same process.
10. Your photos are now stored in your My Photos in your account and will be available to be added to your project.
For information on how to place photos on the pages of your project, you can reach me via my
contact page.
After you place your publishing order, your books are printed, bound and then shipped to you. The length of this production process can vary depending on the type of project being printed (cards, books, posters, etc.) and the type of shipping you select (ground, 2nd-day, next day). While it is impossible to be exact when printing custom-made books, we do have a great track record and some guidelines that will help you know when to expect your project. All of our products are shipped from Utah.
Storybooks/Family Folds / Cards / Prints / Calendars
3-7 business days for production and 1-14 business days for shipping (depending on ship method and location)
Please note: These estimates are made in business days and not actual days, so they do not include weekends or major
holidays.
For certain holidays, we will post deadlines on your Studio account. These deadlines will let you know when you need to submit your order
in order to receive it in time for that specific holiday.
To get our current holiday deadlines, or to see the estimated ship date for an order you have placed, you can reach me on my
contact page.
To move pages within your project, use the page management window. To open this window, click "manage pages" at the top of the page navigation bar at the right.
The covers (FC and BC), and the blank first page cannot be moved, but any numbered page can be moved anywhere in the project.
In the page management window, click on the page you wish to move, and drop it between the pages you want it to go between. The other
pages will shuffle in to place and fall back in to two-page spreads, so you can see which pages will be side-by-side in the finished book.
To delete a page, select that page in the page management window and click "remove page" at the top left. To add a page, click "add page"
at the top left. The new blank page will be inserted before the page that is selected. To duplicate a page, click "duplicate page" at the top
left. The page that is selected will be duplicated, and the new copy will be placed right before the original.
If you accidentally move a page to the wrong place or delete a page that you did not mean to, you can click "cancel" to exit the page
manager without saving your changes.
To sign up for a free account visit my Heritage Makers home
page by "Clicking Here", once you arrive on my page, view the top right Navigation area and click on "My Studio". There you see a form just like the one you see below:
You also have the option to tell where you heard about us, and enter a promotion code if you have one. If you are looking to become a consultant you
would select the button "become a consultant".
For more help, here is a link for a video tutorial on "Signing up for a Free Heritage Makers Account": Video Tutorial - Click here.
When working on a project in Studio 3.0, you will see low-resolution versions of your photos. Do not be alarmed when your pictures look blurry or pixelated in your project. If the original photo that you uploaded was clear, and you keep it at a reasonable size within the project, you can be confident that your picture will print clearly.
When you select a picture or art object, you will see a colored outline that may change as the image is resized. A green or yellow outline indicates that the picture will print clearly, while orange or red means that it may print blurry or pixelated.
You can also find the recommended size for printing a photo by clicking on it once in the content explorer. This will show you a larger preview of the photo and state the recommended size for printing it. If you would like your photos to look nice when printed at larger sizes, you will need to use a camera or a setting on your camera with more megapixels, or scan at a higher dpi.
If you are having trouble previewing your project, please check for these problems:
1. Close the preview and return to the page that was not displaying correctly. Click Save, wait a moment, then try previewing again.
2. Check the black space around your page to see if you have extra elements outside the page area. To do this, zoom out so that your page only takes up a small space in the middle of your screen. Delete any objects that are not on the page. If any large objects are hanging far off the page, crop them to within about an inch of the edge.
3. Make sure you are using the latest version of Adobe Flashplayer.
You have the ability to transfer publishing credits to another account. Here are the steps to transfer a credit:
1. Log into your account.
2. Go to My Studio>>My Account
3. Click "Publishing Credits" at the top left.
4. Check the boxes of the credits you wish to transfer. You may transfer more than one at a time.
5. Enter the recipient's account number in the box below the credits.
6. Click the "verify" link to make sure you are transferring the credits to the right person. If it says, "That is not a valid account." then you either entered the account number wrong or the recipient's account isn't activated yet. If you know you've typed in the account correctly, please contact the recipient to have them activate their account and then you'll be able to transfer the credit(s) into their account.
7. Click the "transfer credits" button and then you're done.
In order to use the Heritage Makers website, your computer will need to be compatible with the following specifications:
* Use one of the following Internet Browsers:
-Internet Explorer 7.0 or greater (Windows)
-Mozilla Firefox 3.0 or greater (Macintosh or Windows)
Other browsers, such as AOL, MSN, Safari, and others are not compatible with the Heritage Makers website. These others browsers may work
occasionally with the site, but not consistently. You must use Internet Explorer 7 or Firefox to access your projects consistently and correctly.
* A broadband or high-speed Internet connection Dial-up Internet connections cannot handle the large amounts of information being
transferred from the server.
* Adobe Flash plugin version 10 or better To update your Adobe Flashplayer, visit Adobe website to upgrade your Flash Player.
* Javascript enabled, Java applets or Active X controls enabled.
* Screen resolution of at least 1024 x 768 (32-bit color quality recommended).
* At least 1GB available RAM
If your computer does not have enough available memory, the website will run extremely slow for you and you may receive errors. We
also recommend that you close any other unneccesary programs that are running while you use the website. This will free up memory to help
your projects load faster. if you have any additional questions on the requirements, please visit my contact page to
send me a message.
Question #1: I'm a First time user, how do I get started?